These Terms & Conditions (“Terms”) constitute a legally binding agreement between TechFront Studios (“Company,” “we,” “us,” or “our”) and any individual or entity (“Client,” “you,” or “your”) that accesses our website, engages our services, or executes a Statement of Work, Development Agreement, or similar order document that references these Terms. By accessing our website, submitting a project inquiry, making a payment, you acknowledge that you have read, understood, and agree to be bound by these Terms in full.
(a) Initial Payment. The initial payment is non-refundable. It compensates for resource allocation, project planning, requirement analysis, and scheduling undertaken before development begins, regardless of whether further work is later requested or cancelled.
(b) Completed Work. Fees for any milestone, project phase, or hours of work that have already been completed and delivered are non-refundable.
(c) Definition of “Delivered.” A service is considered fully and legally “Delivered” once TechFront Studios provides the relevant digital link, file, asset, or access via email or any agreed project management channel.
(d) Non-Qualifying Reasons for Refund. The following do not entitle the Client to a refund of any completed or delivered work: change of mind; closure or discontinuation of the Client’s business; or a disagreement with a business partner, co-founder, or other third party unrelated to TechFront Studios’ performance.
(e) Third-Party and Pass-Through Services. Fees for third-party services including but not limited to hosting, domain registration, social media marketing spend, patent, copyright and trademark filing, and SEO services are non-refundable once purchased or initiated, as these amounts are already paid or committed to third-party providers.
(f) Client Non-Responsiveness. If the Client remains unresponsive for fourteen (14) business days after a reasonable request for feedback, approval, or required materials, work performed and fees invoiced to that point are deemed delivered and accepted, and non-refundable.
(g) Engagement of a Competing Provider. If the Client engages another company or contractor to perform the same or substantially similar work during an active engagement with TechFront Studios, this is considered as a breach of contract and all fees paid to date are forfeited and non-refundable.
(h) Chargebacks and Disputes. If TechFront Studios receives a chargeback, payment dispute, or legal notice relating to an active or completed project, the Client’s refund eligibility under this Policy becomes null and void, and TechFront Studios reserves the right to suspend further delivery, access, or support until the matter is resolved.
(i) Billing Descriptor Disclosure:
The Client acknowledges that charges from TechFront Studios will appear on their statement as “[exact descriptor, e.g. TECHFRONTSTUDIOS.COM or TFS*TECHFRONT].” The Client is responsible for recognizing this descriptor and agrees not to dispute a charge on the sole basis of unfamiliarity with the billing name.
