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Tech Front Studio guarantees you unlimited revisions according to your selected packages. Customers can ask for revisions as per the package and no additional fee will be charged, however, design and concept remains same. Revision turnaround time would be 48 hours.
Tech Front Studio ensures 100% customer satisfaction with our unlimited free Revision Policy which enables you to improve on your initial design brief free of charge through your account area.
If approved, all purchases above $15,000 will be refunded in equal monthly installments of $5000.
In case of any duplicate charge due to processing error, failing to fulfill any of your special designing requirements or not able to complete your design order as per the delivery policy, your complete design order amount will be refunded.
In case of any dissatisfaction from any design services provided by Tech Front Studio, you can submit a refund request within five days of your initial designs completion. However, it shall be assumed between both parties that you are satisfied with your initial designs if a refund request is not received within five days of initial designs delivery. For any Special/Combo packages, refund will be applicable the same as it is on the single packages.
Your refund would be processed as per the chart below:
If request for refund is made before the order delivery, you would be eligible for Full Refund (less 10% service & processing fee).
If request for refund is made within 48 hours of the initial design delivery, you would be eligible for 66% refund (less 10% service & processing fee).
If request for refund is made between 48- 120 hours of the initial design delivery, you would be eligible 33% refund (less 10% service & processing fee).
No refund request will be entertained after 120 hours of your initial design delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
All refund requests should be communicated to the support department. Tech Front Studio, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis.
You will not be eligible for a refund if:
you change your mind
your circumstances change
you find cheaper products elsewhere
you purchased services that involve 3rd party vendors like Cloudflare, US governing bodies. (Services like hosting, domain, security, copyrights etc)
If you would like to request a refund on a charge you received from Tech Front Studio inc click on the following link Request A Refund
The Account Area is a convenient way to communicate. It is your sole responsibility to check the account area to address any queries, concerns, or additional instructions required by the designer. Not checking or using the Account Area frequently shall not provide you adequate grounds for a refund. However, if you are uncertain how to use the area, you may contact the customer support team at any time for assistance.
In order to provide you the desired satisfaction, our designers don’t deviate from the specifications provided by you in the order form.
The designs are created after a thorough research which ensures the design quality and uniqueness.
The free multiple revision offer as per specifications ensures that you get 100% satisfaction.
We rework the ordered design and keep on revising it until you are 100% satisfied.
We offer free complete coordination with your printing company, if required.
All design order files are delivered to Account Area as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.
All design order files are delivered to Account Area as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.
We deliver all our customized design orders via e-mail within 2 to 3 days of receiving your order.
We offer a RUSH DELIVERY service through which you can have your first logo samples within 24 hours by paying just $75 extra! For further assistance, contact us at 24/7 Customer Support.
We only keep a record of your finalized design for 3 months after we provide you the final files.
If you require the final files again after 3 months, we can redesign them for an additional fee.
YOU agree that Tech Front Studio. is not liable for any correspondence from email address(es) other than the ones followed by our own domain i.e. “..@techfrontstudios.com” or/and any toll-free number that is not mentioned on our website. Tech Front Studio. should not be held responsible for any damage(s) caused by such correspondence. We only take responsibility of any communication through email address(es) under our own domain name or/and via toll free number i.e. already mentioned on Tech Front Studio. Website.
To access Tech Front Studio. services you may be asked to provide certain registration details or other information. By accepting these terms & conditions, you hereby acknowledge that all the information provided by you will be correct, current, and complete. If Tech Front Studio. believes the information that you have provided is not correct, current, or complete, Tech Front Studio. has the right to refuse your access to any services or any of its resources, and to terminate or suspend your account at any time.
Tech Front Studio. is operating under a compliant company; therefore, it is authorized to keep your credit card information on file that can be used for any recurring service, additional development hours, server or network equipment required to develop or launch your website without any prior notification. However, our representatives always bring this in knowledge so that you are aware about all the processes.