Privacy Policy

Introduction

TechFront Studios (“Company,” “we,” “us,” or “our”) is a United States-based company headquartered in Mesa, Arizona, with an additional office in Calgary, Alberta, Canada. We provide software and digital services including mobile application development, web application development, website design, brand and logo design, e-commerce solutions, NFT-related development, digital marketing, social media marketing, PPC advertising, and SEO (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website, techfrontstudios.com, and our Services, and describes the rights available to you under applicable United States law. This Policy is governed by and interpreted in accordance with the laws of the State of Arizona and applicable U.S. federal law.

Information We Collect

We may collect the following categories of information:

  • Identity and Contact Information: name, company name, email address, phone number, mailing address.
  • Project Information: details, specifications, content, and materials you provide for a development, design, or marketing engagement.
  • Payment Information: billing details and transaction records processed through third-party payment processors, including Stripe, PayPal, Braintree, and Payoneer. We do not store full payment card numbers on our own servers.
  • Technical Information: IP address, browser type, device information, and usage data collected via cookies and similar technologies when you visit our website.
  • Communications: emails, messages, call/meeting notes, and other correspondence related to your inquiry or project.

How We Use Information

We use the information we collect to:

  • Provide, deliver, and manage the Services requested by a Client;
  • Communicate about projects, invoices, milestones, and support requests;
  • Process payments and maintain financial and transaction records;
  • Improve our website, Services, and internal operations;
  • Comply with legal obligations and enforce our agreements, including the investigation and resolution of billing disputes and chargebacks; and
  • Maintain records of project delivery, milestone approvals, and client communications as evidence of Services rendered.

Sharing of Information

We do not sell personal information for monetary consideration in the ordinary course of business. We may share information with:

  • Service providers who support our operations, such as payment processors (Stripe, PayPal, Braintree, ), hosting providers, and communication tools, under confidentiality obligations;
  • Professional advisors, including accountants and legal counsel, where necessary;

Your Rights Under U.S. State Privacy Laws

Depending on your state of residence, you may have rights similar to the following. Where a specific state law grants a broader right, that state’s law governs for residents of that state.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to: know what personal information we have collected about you; request deletion of your personal information, subject to legal exceptions (such as retention needed for tax, contractual, or dispute-resolution records described in Section 8); correct inaccurate personal information; opt out of the “sale” or “sharing” of personal information (we do not currently sell or share personal information as those terms are defined under the CPRA); and not be discriminated against for exercising these rights. To submit a request, contact us using the details in Section 13. We may need to verify your identity before processing a request.

Other State Privacy Laws

Residents of other states with comprehensive privacy statutes (for example, Virginia, Colorado, Connecticut, Utah, and others) may have similar rights to access, correct, delete, and opt out of certain processing. We will honor valid requests from residents of those states in accordance with applicable law.

CAN-SPAM Act Compliance

Any marketing or promotional emails we send will identify the message as an advertisement where required, include our valid physical business address, and provide a clear and conspicuous method to opt out of future emails. We will honor opt-out requests promptly and will not send commercial email to anyone who has opted out, in accordance with the CAN-SPAM Act.

Children's Privacy (COPPA)

Our website and Services are directed to businesses and individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA). If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly. Parents or guardians who believe we may have collected such information should contact us using the details in Section 13.

Data Retention

We retain project records, invoices, correspondence, milestone approvals, and related documentation for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal and tax obligations, and to establish, exercise, or defend legal claims, including payment disputes and chargebacks. Retention periods for financial and contractual records are typically a minimum of seven (7) years, consistent with standard U.S. recordkeeping and audit practices, unless a longer period is required by law or a shorter period is required by a valid deletion request under Section 5.

Data Security and Breach Notification

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. In the event of a breach of security involving unencrypted personal information, we will provide notification to affected individuals and, where required, to state regulators, in accordance with Arizona’s breach notification law (A.R.S. § 18-545) and the breach notification laws of other applicable states.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate core functionality, remember preferences, and analyze site traffic. You can control cookies through your browser settings; disabling cookies may affect certain website features. We do not currently respond to browser “Do Not Track” signals, as no uniform standard has been adopted.

International Users and Our Canada Office

TechFront Studios maintains an office in Calgary, Alberta, Canada, in addition to our U.S. headquarters. Personal information may be processed by personnel or systems located in either country. Where we process personal information of Canadian residents, we take reasonable steps to handle that information consistently with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), including limiting collection to identified purposes and honoring reasonable access requests. For all other international visitors, by using our website or Services you acknowledge that your information may be transferred to and processed in the United States and Canada, which may have data protection laws different from those of your home jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this Policy indicates when it was last revised. Material changes will be communicated to active clients.

Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right described above, or wish to opt out of marketing communications, please contact TechFront Studios at:

  • Email: info@techfrontstudios.com
  • United States office: 840 Rose Crest Dr Lawrenceville, GA 30044 — +1 (605) 412-8608
  • Canada office: 10133 Hamptons Blvd NW, Calgary, Alberta T3A 5A9 — +1 (605) 356-7585